TRIAL SOFTWARE:
OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc.
CASE STUDY:
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
WHITE PAPER:
This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
EGUIDE:
This e-guide discusses how Skype for Business has changed the way that enterprises collaborate, and examines how collaboration has evolved beyond the conference room and into workers' pockets.
PRESENTATION TRANSCRIPT:
In this presentation transcript, desktop virtualization experts Brian Madden & Gabe Knuth will take a independent look at what you can and can't do with VOIP, collaboration, and desktop virtualization today.
EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
WEBCAST:
This video describes the key capabilities of service assurance and how it can help your organization transform your operational management and ensure the availability and performance of your business applications and services.
