MNP White Papers

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IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle
sponsored by SERENA Software, Inc.
WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
Posted: 01 May 2012 | Published: 30 Apr 2012

SERENA Software, Inc.

Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness
sponsored by BMC Software, Inc.
WHITE PAPER: To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
Posted: 26 Jan 2010 | Published: 26 Jan 2010

BMC Software, Inc.

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

Capturing the Potential of the Cloud 
sponsored by IBM
WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
Posted: 13 Oct 2010 | Published: 15 Sep 2010

IBM

The State of IT Systems Management
sponsored by Kaseya International Limited
WHITE PAPER: This white paper is the culmination of results from a survey conducted - which asked IT professionals about their priorities, concerns and goals regarding the dynamic world of IT systems management - painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
Posted: 29 Mar 2011 | Published: 29 Mar 2011

Kaseya International Limited

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare
sponsored by Emerson Network Power
WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center.
Posted: 08 Aug 2013 | Published: 07 Jul 2009

Emerson Network Power

Delivering IT as a Service With a Software-Defined Data Center
sponsored by VMware, Inc.
WHITE PAPER: This informative white paper explains what ITaaS actually is, as well as the opportunities and challenges it delivers.
Posted: 28 Jun 2013 | Published: 31 Dec 2013

VMware, Inc.

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

Identify and Leverage Your Existing Service Life Cycles
sponsored by IBM
WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
Posted: 22 Jul 2010 | Published: 22 Jul 2010

IBM

Dimensional Research - Uncovering the Business Value of IT Service Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
Posted: 26 Nov 2013 | Published: 31 Dec 2011

Hewlett Packard Enterprise